Family Worker

At Highshore we recognise the challenge faced by parents and carers and we aim to work in partnership to support families.  


Meet our Family Worker, Nancy Du Bois.

Nancy’s role includes

  • Holding parent Coffee Mornings at least every half term, with a range of visiting speakers
  • Facilitating the Parents resource making group
  •  Assisting families in accessing services, completing forms and paperwork (including Benefits, Transport and Housing)
  • Working with parents to improve pupil attendance at school
  • Being able to offer individual support through home visits
  • Attending parents evenings/meetings
  • Sourcing information for parents e.g. Holiday programmes, enrichment opportunities
  • Liaising with the Parent group and supporting their activities such as; our International Evening (March 2016) and Leavers Prom (July 2016)

Family Worker and Admin Support, Nancy Du Bois:

 07960 503689

Useful Information



At Highshore we aim to support parents and families by:

Communicating Well

  • We have a weekly newsletter which can be emailed to parents in addition to the hard copy that goes home every friday
  • We hold parent and governor meeting at least twice yearly
  • We hold half termly parent drop in sessions, attended by our Speech and Language Therapists (SALT), Occupational Therapist (OT), School Nurse and Family Worker.
  • Our Family Worker holds half termly coffee mornings
  • Our website and Twitter feeds are update regularly

Offering Training Regularly

  • In 2014/15 this included Computer (ICT) Training, Keeping Safe Online training (E-Safety) and Makaton Communication training
  • In 2015/16 we offered Elklan (speech and language) training, E-Safety Training and workshops on reading at home with your child.

Keeping Abreast of Change

  • In 2014/15 we held a workshop on EHCP (Education Healthcare Plans) and the changes involved for families
  • We ensure our Family Worker and relevant colleagues keep up to date with training
  • In 2015/16 we offered further workshops on EHCP and a ‘Destinations’ meeting for parents of year 14 pupils


Southwark Information, Advice and Support Team (SIAS)

Please note that Parent Partnership team has rebranded to the Information Advice and Support team.  They support children and young people with SEND but this has been extended to ages 0 – 25 in line with SEND reforms. This includes support around the Education Health Care Plan (EHCP) process, appeals process, school preference and other areas related to Education

Drop In Times

Monday 13:00 – 16:00 (Sunshine House)

Tuesday 09:00 – 12:00 (Sunshine House)

Wednesday 9:30 – 12:30 (Peckham Library one stop shop)

Thursday 15:00 – 18:00 (Sunshine House)

Contact Details

Southwark Information Advice and Support (SIAS)
4th Floor (Hub 1),  P.O. Box 64529, London SE1P 5LX
Tel:0207 525 3104

Visit Website

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